Van Lanschot offers high-quality financial services to wealthy individuals, director-owners and other select client groups.
Mission
To offer high-quality financial services to wealthy individuals, director-owners and other select client groups, whereby the interest of our clients is leading.
Vision
Van Lanschot aims to be the best Private Bank in the Netherlands and Belgium.
Strategy
1. Focus on Private Banking
2. Enhance commercial effectiveness
3. Invest continually in service quality
4. Maintain a solid profile
Core values
Our core values are independent, committed, professional and ambitious.
Targets
To be able to measure the achievement of its vision, Van Lanschot has formulated targets relating to clients and employees and financial ratios; Van Lanschot aims to realise the targets in harmony with all its stakeholders.
Targets with respect to clients and employees
Market share: achieve higher growth in our target group markets
Client satisfaction: continue to outperform the benchmark in the loyalty index
Investment performance: achieve a higher risk-weighted investment performance than the benchmark
Client care: apply and continually improve a client care policy that is leading in the sector and that goes further than the statutory obligations
Employer: be an employer of choice for top talent in the financial sector
Financial targets
- Core Tier I ratio: at least 10%, in due course to 12%
- Leverage: ratio of total assets/equity less than 20
- Net Stable Funding Ratio: higher than the Basel III requirement, at least 100%
- Liquidity Coverage Ratio: higher than the Basel III requirement, at least 100%
- Return on Equity (Core Tier I capital): within 12-18 months approx. 10%, in the medium term higher than 12%
- Growth in earnings per share: at least 5% per annum, after a return to normal profit levels of at least € 4 per share in 2013
- Dividend policy: 40-50% of net profit attributable to ordinary shareholders